Mel was XTs first PDI, trained by Leigh she passed her final qualifying test in 2019. An Advanced Driver, Mel has passed the IAM test at the highest level (F1rst), has been an IAM observer originally for the Worcestershire Group and since moving over the border the Gloucestershire Group for several years. She holds the IAM Local Observer and IAM National Observer Qualifications and is currently training to revalidate her RoSPA Advanced Driving Qualification, and has undertaken training in Neurodiversity from the DIA. She specialises in full license holders seeking refresher training, taxi test training, ADI Part 2 and those wanting to undertake Advanced Training. As well as all this Mel is XTs head of marketing and runs an automotive photography business in her spare time.