a) Clients MUST personally ensure that they are the holders of a valid, current driving licence – which must be produced
at the first lesson, and will be regularly checked by their driving instructor. The picture on photo card licences expire
after ten years, your photo card licence must be up to date.
b) Clients MUST inform their driving instructor if they receive any endorsements on their licence during the time they
are receiving tuition. Including any short period disqualifications (SPD).
c) Clients MUST inform their driving instructor of any special needs or medical conditions they have that might affect
their ability to drive.
Tuition fees are payable in advance. All accounts must be cleared before taking the official practical driving test.
Postponement of a Lesson by the Driving School/Driving Instructor
If by reason of a vehicle failure or other emergency a lesson has to be postponed at short notice, an alternative appointment will be made with mutual consent. If the postponement is a driving test, the school/instructor will be responsible for the test fee if it cannot be cancelled within the required time, regardless of the client’s continuation of lessons with the school/instructor. Clients will appreciate that it may not always be possible to notify cancellation if a breakdown occurs on the way to a lesson.
Driving tests take priority over lessons, therefore, pre-booked lessons may have to be cancelled or postponed if the school/instructor receives short notice of a driving test appointment for another client.
Except as provided for in above, the school will give notice of rearrangement or postponement of a lesson within the same time limit as the school/instructor imposes upon a client postponing or cancelling a lesson.
d) If circumstances arise that a change of instructor becomes necessary, the client shall have the right to decline and discontinue lessons with the school/instructor.
Postponement or Cancellation of Lessons by Clients
a) At least 48 hours notice of postponement or cancellation of a lesson is required. Late cancellations will be charged for in full at the standard lesson rate.
b) Notice to the school/instructor (in writing, by telephone, e-mail or by text) shall be deemed to have been served on the day that the communication is received at the school/instructor’s premises, where it will be timed and recorded.
Postponement or Cancellation of a Test (Theory or Practical)
a) The attention of clients is drawn to the fact that a statutory period of notice is required under government regulations for the cancellation or postponement of a test.
b) If possible, the client will be advised in good time of the advisability of cancelling their test. The school/instructor cannot be responsible for the loss of the test fee if the client fails to immediately notify the test booking office. The address and telephone number is given on the test appointment document.
c) The instructor cannot be held responsible for the cancellation or postponement of a test by the DVSA under any circumstances.
8) Clients should note that where lessons or tuition vehicle hire are cancelled at short notice, because of a cancellation by the testing authority, fees are still payable. It may be possible for clients to claim lost fees from the testing authority and your instructor will be able to advise you how to do this.
The Driving Test
a) Your instructor will advise the appropriate time to make an application for both the theory and practical driving tests. The advice will be based on the client’s progress to date. It does not imply that the necessary standard has been reached, or that it will for certain be reached by the appointed test date, the instructor will not hesitate to advise, where necessary, the postponement of the test. This condition is intended to save the client expense, unnecessary failure, and the consequent delay in waiting for another test and obtaining a full licence. If a practical driving test appointment is made without consulting the instructor and confirming availability then the instructor reserves the right to withhold use of the training vehicle and the instructor has no liability for any costs if the client is unable to change the test date.
b) The instructor reserves also the right to withhold the use of the training vehicle for the test or a lesson, if in the opinion of the instructor the client is:
i) Not at driving test pass standard.
ii) Medically unfit (including eyesight).
iii) Under the influence of drugs or alcohol.
iv) Is not properly licensed to drive.
v) Consistently fails to keep, or is late for appointments.
vi) Falls into arrears over payment.
vii) If, for any other reason, the instructor considers the client will be unsafe to handle a motor vehicle.
d) You are reminded that when you attend for your theory or practical test, you must take the required documents with you; your instructor will advise you. Failure to comply with this regulation may result in your test being cancelled; you will forfeit your test fee and have to apply for a new test date and pay the fee again.
e) In the event of the test appointment being sent to the client, they are required to notify the instructor as soon as possible, of the date and time of the test and show the confirmation to their instructor on their next lesson. The instructor cannot accept any responsibility for booking an incorrect time or date for a test unless the appointment confirmation is produced.
f) Clients should notify the instructor/school immediately if the testing authority contact them to alter the date or time of a practical test, if the client fails to do this, the instructor/school shall have no liability for any fees lost.